Refund & Return Policy
At airsguns.com, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward refund and return process within 30 days of delivery.
Eligibility for Returns:
- Items must be in original condition, unused, and in the original packaging.
- Proof of purchase (order confirmation or receipt) is required.
- Certain items, such as custom orders or ammunition, may not be eligible for return.
How to Initiate a Return:
- Contact our customer support team at [insert email/contact link] with your order details.
- Follow the instructions provided to securely ship the item back.
- Once received and inspected, we will process your refund or exchange promptly.
Refunds:
- Refunds are issued to the original payment method within 5–10 business days after receiving the returned item.
- Shipping costs are non-refundable, except in cases of defective or incorrect items.
Exchanges:
- If you wish to exchange an item, please indicate the replacement product when contacting our support team.
- Exchanges are subject to product availability.
Damaged or Defective Items:
- If your item arrives damaged or defective, contact us immediately. We will provide a replacement or full refund at no additional cost.
Important Note:
- All returns must comply with local, state, and federal regulations regarding airguns and related products.
By shopping at airsguns.com, you agree to this Refund & Return Policy. Our goal is to ensure a safe, reliable, and satisfying shopping experience for every customer.